Warranty Information

Alps Water Filters Warranty Information

Your ALPS water filter comes with a 12 month warranty on all structural parts (container) and 30 days for all filter cartridges (dome, six stage) and tap fittings.

The warranty covers you for all manufacturing defects in workmanship and materials.

Please prep your ALPS Water Filter unit correctly as per the supplied instructions.

ALPS water filters will not be responsible for damages or failures that occur as a result of improper assembly, adjustment or failure to operate the product correctly as detailed.

This warranty does not cover misuse, abuse, freight damage and alterations or repairs not made by ALPS.

(Please refer to the Structure and Parts List).

This warranty covers the product for home/domestic use only, not commercial or rental use.

This warranty extends to the original purchaser only and we recommend that the original receipt be kept with original paper work (ie. assembly instructions).

In the unlikely event of a problem occurring, please contact your ALPS retailer or contact us directly.