Shipping & Returns

Return Policy

You may return most new, unopened items within 7 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 3 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 5 business days).

Shipping

We are an Australian based business and ship only within Australia.

Our parcels are sent with Australia Post in most cases.

You will receive a tracking number when your parcel has been sent.

We are not liable for issues with shipping and delivery once your parcel has been given to Australia Post.